Effective implementation of Field Service Management System (FSM)

By January 8, 2020 WorkForce Management
field_service_management

In our last ebook, we covered work’s digitization for field teams and how technical works influence the quality of information about the district heating network. Today we will tell you how to implement the Field Service Management (FSM) system in the most effective way to start benefiting from it in the shortest time.

How long does it take?

The optimal implementation process of FSM is a cycle of 6 operations (9-14 weeks in total):

  • analysis of customer’s need
  • configuration
  • implementation
  • pilot phase
  • go live

What’s in it for me?

A properly configured FSM program based on its standard functions fulfills the following tasks:

  • consolidates tasks for employees/teams within one system
  • allocates tasks optimally
  • easily and as quickly as possible modify the original timetable
  • supports the work of teams / individual field workers through a mobile application
  • helps to collect and document field data for further analysis

Get the book

Learn about model FSM implementation, how to prepare your organization, avoid typical pitfalls, and what benefits you can expect:

Your Name

Your Work Email

I hereby give my consent to Globema sp. z o.o. to send me information about Globema offer using telecommunication terminal equipment.
Therefore I acknowledge that: * The administrator of my personal data is Globema sp. z o.o. (Wita Stwosza 22, 02-661 Warsaw, Poland), TAX ID 5212743872, KRS 0000024100, register court: District Court of the city of Warsaw, XIII Economic Department of the National Court Register. * I can contact the Administrator in writing to Wita Stwosza 22, 02-661 Warsaw, Poland, or by e-mail: gdpr@globema.com * My personal data is processed for Globema’s products and services marketing purposes only, in compliance with art. 6 par. 1 of the GDPR, on the necessity of processing for purposes resulting from legitimate interests of Administrator. * My personal data is not profiled. * My data will not be shared with any third parties other than related companies (Globema RO SRL, Globema CS s.r.o) and parties authorized by law. * My data is stored for a period of time necessary for marketing purposes or until you unsubscribe from our list. * I have the right to access, rectify, delete, limit the processing your personal data, the right to transfer your data and to object your data processing. * I have the right to lodge a complaint with a supervisory authority if you consider that the processing of your personal data infringes the regulations of the General Data Protection Regulation of 27 April 2016.