OSS & Network Inventory
Operations Support System (OSS) is by definition a set of specialized software applications connected together and integrated with other IT and network elements of a telecom service provider.
Globema provides OSS-class solution built around the GE Network Inventory System. Our solution includes a number of functional COTS add-ons to Physical & Logical Network Inventory that enable automated NMS data discovery & reconciliation, data quality assurance, reporting changes / reconfigurations of the network by technicians directly from the field, resource-facing service inventory and much more. Solution also includes a specialized work force management system that enables automation and optimization of field service operations. Finally, Google Maps–based web applications enable business users to visualize, integrate and analyze spatial data from various sources, what opens new marketing and sales support opportunities.
The complete solution enables telco operators to manage the full lifecycle of their network and service operations and to streamline key business processes.
THE MAIN COMPONENTS OF GLOBEMA OSS
GE Smallworld Network Inventory
Globema provides best in class fiber network design, service provisioning and telecom network assets management Solutions based on GE Smallworld Network Inventory (SNI) platform – Physical and Logical Network inventory. SNI is the market-leading, highly scalable portfolio of products that provide end-to-end view of multi-vendor, multi-technology networks. Implemented solutions cover physical, logical and resource facing services and supplementary components.PHYSICAL NETWORK INVENTORY
GE Field Force Automation (FFA)
GE Energy’s Field Force Automation is a technologically advanced, component-based field service management platform built upon many years of production experience. FFA is a complete solution that works for all your service resources—for both simple and complex work. FFA is solving real business challenges associated with a wide-range of service-related business processes such as: creating service requests, scheduling and dispatching field staff, providing operational visibility, tracking Service Level Agreements (SLAs), managing spare parts inventory, and providing advanced mobile capabilities for your enterprise.LEARN MORE ABOUT FFA
PROFESSIONAL SERVICES FOR TELECOM OPERATORS
Industry-specific expertise and experience
Globema has proven expertise in the telecommunications and cable TV industry. Thanks to the long-term and multiple-project experience in cooperating with telecom operators, our consultants know and understand their key business processes and challenges.
Wherever you are, we are here to help
Our core activities, such as software development, integration, maintenance and trainings, are not limited to any certain location! Globema provides services globally, both remotely and on customers’ sites.
Mature, market-leading and innovative technologies
GE Smallworld Network Inventory platform is used by over 140 service providers across 40 countries worldwide. Industry-specific geospatial software systems offered by Globema and our Partners have been developed, enhanced and successfully used by telecoms for over 20 years and today they feature an uncontested set of advanced functionalities.
Learn more how our telecom customers benefit from the innovative geospatial software:
Getting the most of Smallworld™ Network Inventory: How Exatel manages the network and delivers advanced telecom services to over 1500 enterprise customers using an end-to-end, pre-integrated OSS solutionLearn more
Benefits from deploying a field service management system: How EmiTel reduced its number of field technicians by more than 40% along with the improvement of service quality?Learn more